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Brex: Severe latency in authz choking up most services

Impact: criticalStatus: resolvedStarted Resolved (55 min)3 updatesSource: stspg.io (opens in new tab)
Summary

Brex reported a critical incident involving severe authz latency affecting most services, starting at 2026-02-24 20:21 UTC and resolved at 2026-02-24 21:16 UTC; the computed duration was 54 min. A fix was deployed at 20:25 UTC, after which errors appeared to recover.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. monitoring

    We have identified the issue and a fix has been deployed. Errors seem to be recovering and we are continuing to monitor the situation.

  3. resolved

    We have resolved the issue.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Brex profile · Recent Brex incidents · Markdown · JSON