Changes / Brex / Severe latency in authz choking up most services
Brex: Critical incident: Severe latency in authz choking up most services
Summary
Brex reported a critical incident involving severe authz latency affecting most services, starting at 2026-02-24 20:21 UTC and resolved at 2026-02-24 21:16 UTC; the computed duration was 54 min. A fix was deployed at 20:25 UTC, after which errors appeared to recover.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Severe latency in authz choking up most services
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2026-02-24 20:21 UTC
Before: not present
After: 2026-02-24 21:16 UTC
Before: not present
After: We are currently investigating this issue.
Before: not present
After: We have identified the issue and a fix has been deployed. Errors seem to be recovering and we are continuing to monitor the situation.
Before: not present
After: We have resolved the issue.
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History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Severe latency in authz choking up most services (this change) Brex reported a critical incident involving severe authz latency affecting most services, starting at 2026-02-24 20:21 UTC and resolved at 2026-02-24 21:16 UTC; the computed duration was 54 min. A fix was deployed at 20:25 UTC, after which errors appeared to recover. | Major incident |