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Brex: Unable to deliver SMS to some French phone numbers

MajorStatus: investigatingStarted Not resolved1 updatestspg.io (opens in new tab)

Timeline of updates

  1. investigating

    We are currently investigating an issue with our SMS deliverability in France. We are currently unable to send SMS to phone numbers registered with the cell carrier Orange. We are actively working with our partners at Twilio to resolve the issue. In the meantime, affected users may be unable to receive SMS for 2FA, card authorizations, and other account-related notifications.

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