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Brex: Quickbooks bank feeds connected by Pro Access firms to their clients are...

Impact: criticalStatus: resolvedStarted Resolved (2.1 h)4 updatesSource: stspg.io (opens in new tab)
Summary

Brex reported a critical outage of Quickbooks bank feeds connected by Pro Access firms for clients, affecting Partner API and Partner Integrations. It started at 2026-05-02 02:02 UTC and lasted 2 h 7 min, resolving at 2026-05-02 04:09 UTC. Brex rolled out a fix and confirmed successful syncing.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Partner IntegrationsPartner API

Timeline of updates

  1. investigating

    We are investigating an issue around unavailability of bank feeds connected by Pro Access firms to Quickbooks for their clients.

  2. identified

    We've identified a fix to restore bank feeds in Quickbooks for clients that have had their Pro Access firm connect the bank feed on their behalf. This change will be rolling out in a few minutes.

  3. monitoring

    The fix has been rolled out and we are monitoring traffic from Quickbooks.

  4. resolved

    We see Quickbooks successfully syncing bank feeds initiated by Pro Access firms for their client's accounts.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Brex profile · Recent Brex incidents · Markdown · JSON