# Brex: Quickbooks bank feeds connected by Pro Access firms to their clients are...

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-05-02 02:02 UTC · Resolved: 2026-05-02 04:09 UTC · Duration: 2.1 h
- Updates: 4 · Affected components: Partner Integrations, Partner API
- [Vendor status page: https://stspg.io/pslr86k5wq2w](https://stspg.io/pslr86k5wq2w)
- [Company: Brex](https://rewindex.com/company/brex.md)

## Summary

Brex reported a critical outage of Quickbooks bank feeds connected by Pro Access firms for clients, affecting Partner API and Partner Integrations. It started at 2026-05-02 02:02 UTC and lasted 2 h 7 min, resolving at 2026-05-02 04:09 UTC. Brex rolled out a fix and confirmed successful syncing. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-05-02 02:02 UTC: We are investigating an issue around unavailability of bank feeds connected by Pro Access firms to Quickbooks for their clients.
- **identified** 2026-05-02 02:06 UTC: We've identified a fix to restore bank feeds in Quickbooks for clients that have had their Pro Access firm connect the bank feed on their behalf. This change will be rolling out in a few minutes.
- **monitoring** 2026-05-02 02:15 UTC: The fix has been rolled out and we are monitoring traffic from Quickbooks.
- **resolved** 2026-05-02 04:09 UTC: We see Quickbooks successfully syncing bank feeds initiated by Pro Access firms for their client's accounts.

## Rewindex changes for this incident

- 2026-05-02 02:02 UTC: [Critical incident: Quickbooks bank feeds connected by Pro Access firms to their clients are...](https://rewindex.com/change/i4c187638a3ce0f.md)


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Canonical: https://rewindex.com/company/brex/incidents/kphnj2vps19t · Markdown: https://rewindex.com/company/brex/incidents/kphnj2vps19t.md · JSON: https://rewindex.com/api/v1/companies/brex/incidents/kphnj2vps19t · Generated 2026-10-18T13:26:06.376Z