Changes / Brex / Quickbooks bank feeds connected by Pro Access firms to their clients are...
Brex: Critical incident: Quickbooks bank feeds connected by Pro Access firms to their clients are...
Summary
Brex reported a critical outage of Quickbooks bank feeds connected by Pro Access firms for clients, affecting Partner API and Partner Integrations. It started at 2026-05-02 02:02 UTC and lasted 2 h 7 min, resolving at 2026-05-02 04:09 UTC. Brex rolled out a fix and confirmed successful syncing.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Quickbooks bank feeds connected by Pro Access firms to their clients are...
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2026-05-02 02:02 UTC
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After: 2026-05-02 04:09 UTC
Before: not present
After: Partner API, Partner Integrations
Before: not present
After: We are investigating an issue around unavailability of bank feeds connected by Pro Access firms to Quickbooks for their clients.
Before: not present
After: We've identified a fix to restore bank feeds in Quickbooks for clients that have had their Pro Access firm connect the bank feed on their behalf. This change will be rolling out in a few minutes.
Before: not present
After: The fix has been rolled out and we are monitoring traffic from Quickbooks.
Before: not present
After: We see Quickbooks successfully syncing bank feeds initiated by Pro Access firms for their client's accounts.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Quickbooks bank feeds connected by Pro Access firms to their clients are... (this change) Brex reported a critical outage of Quickbooks bank feeds connected by Pro Access firms for clients, affecting Partner API and Partner Integrations. It started at 2026-05-02 02:02 UTC and lasted 2 h 7 min, resolving at 2026-05-02 04:09 UTC. Brex rolled out a fix and confirmed successful syncing. | Major incident |