Rewindex

CompaniesBrexIncidents

Brex: Cloudflare Outage

MinorStatus: resolvedStarted Resolved (1.6 h)2 updatesstspg.io (opens in new tab)
Part of an outage event

Cloudflare outage, Nov 18, 2025 · 77 vendors, 81 incidents

Brex’s incident blames Cloudflare as the cause. (hop 1, posted +4 h 48 min vs the first vendor naming Cloudflare)

“…Cloudflare Outage We experienced an outage affecting chat support, receipt processing and address verification due to an outage by one of our partners, Cloudflare. This has now been resolved. Chat sup…”

Swipe sideways to see the whole diagram.

Cloudflareown incident not archivedWithin an hour13 vendors, 13 blamed CloudflareStytch, Zed, NordLayer +101 to 4 hours later19 vendors, 19 blamed CloudflareGitLab, Gorgias, Cursor +16Later7 vendors, 7 blamed CloudflareRudderStack, Brex, Maven Central +4Brex (this incident)posted +4 h 48 min
Cloudflareown incident not archivedWithin an hour13 vendors, 13 blamedCloudflareStytch, Zed, NordLayer +101 to 4 hours later19 vendors, 19 blamedCloudflareGitLab, Gorgias, Cursor +16Later7 vendors, 7 blamed CloudflareRudderStack, Brex, MavenCentral +4Brex (this incident)posted +4 h 48 min
Brex is outlined in red. Groups show up to a few vendors each; the event page lists every incident.
Mermaid source
flowchart LR
  root["Cloudflare<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>13 vendors, 13 blamed Cloudflare<br/>Stytch, Zed, NordLayer +10"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>19 vendors, 19 blamed Cloudflare<br/>GitLab, Gorgias, Cursor +16"]:::blames
  root --> h4
  later["Later<br/>7 vendors, 7 blamed Cloudflare<br/>RudderStack, Brex, Maven Central +4"]:::blames
  root --> later
  me["Brex (this incident)<br/>posted +4 h 48 min"]:::me
  later --- me

Full event: timeline, evidence and all vendors →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.

Affected components: DashboardHome PageMobile

Timeline of updates

  1. monitoring

    Chat support may not be accessible for some users, but phone support is available. This was caused by an ongoing Cloudflare outage, and our team is monitoring as service is being restored.

  2. resolved

    We experienced an outage affecting chat support, receipt processing and address verification due to an outage by one of our partners, Cloudflare. This has now been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Brex profileRecent Brex incidentsMarkdownJSON