Twilio: Content Template Builder Functionality Disruption
Timeline of updates
- resolved
Template creation was degraded for 5 hours and 17 minutes between 09:01AM and 02:18PM Pacific Time on January 16th/2025. During this period of time, customers experienced 400 errors while trying to create templates through Console Builder UI. The issue has now been resolved.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2025-01-16 22:27 UTC, resolved after 1.0 h, 1 update(s).
- Title
- Content Template Builder Functionality Disruption
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/spj977xcsbzm
Twilio profileRecent Twilio incidentsAll outages on January 16, 2025Twilio in January 2025MarkdownJSON