# Twilio: Content Template Builder Functionality Disruption

> Twilio status incident “Content Template Builder Functionality Disruption” on 2025-01-16: impact none (vendor’s label), 1.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/spj977xcsbzm
Last updated: 2025-01-16T23:28:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-01-16 22:27 UTC · Resolved: 2025-01-16 23:28 UTC · Duration: 1.0 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/spj977xcsbzm](https://status.twilio.com/incidents/spj977xcsbzm)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-01-16 23:28 UTC: Template creation was degraded for 5 hours and 17 minutes between 09:01AM and 02:18PM Pacific Time on January 16th/2025. During this period of time, customers experienced 400 errors while trying to create templates through Console Builder UI. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2025-01-16 22:27 UTC, resolved after 1.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/spj977xcsbzm
- Citation: Twilio, “Content Template Builder Functionality Disruption” (2025-01-16 22:27 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/spj977xcsbzm (CC BY 4.0).
- Markdown link: `[Twilio: Content Template Builder Functionality Disruption (2025-01-16)](https://rewindex.com/company/twilio/incidents/spj977xcsbzm)`


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Canonical: https://rewindex.com/company/twilio/incidents/spj977xcsbzm · Markdown: https://rewindex.com/company/twilio/incidents/spj977xcsbzm.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/spj977xcsbzm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:57:14.443Z