# Heap in January 2025: incidents, uptime and changes

> Heap in January 2025: 7 incidents on its status page (1 major or critical), 99.72% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Heap’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/heap/2025/01
Last updated: 2025-02-01T00:00:00Z

- Incidents posted: 7 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 3, none 3
- Uptime (vendor-reported): 99.72% free of major/critical incidents, 74.45% free of any incident; outage time 2 h 1 min, incident time 7.9 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2024](https://rewindex.com/company/heap/2024/12.md) · Next: [February 2025](https://rewindex.com/company/heap/2025/02.md) · [All months](https://rewindex.com/company/heap/reports.md) · [Heap](https://rewindex.com/company/heap.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some Heap queries failing](https://rewindex.com/company/heap/incidents/yzzf6ntb4ds7.md) | major | 2025-01-07 17:29 UTC | 2025-01-07 19:30 UTC | 2.0 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Heap Queries Down](https://rewindex.com/company/heap/incidents/r475znnr3kfk.md) | none | 2025-01-02 19:29 UTC | 2025-01-02 19:29 UTC | 0 min | resolved |
| [Heap Connect Syncs: Possibility Of Stale Data](https://rewindex.com/company/heap/incidents/lznlsjnmbp2t.md) | minor | 2025-01-06 19:49 UTC | 2025-01-07 06:14 UTC | 10 h | resolved |
| [Some Heap queries failing](https://rewindex.com/company/heap/incidents/yzzf6ntb4ds7.md) | major | 2025-01-07 17:29 UTC | 2025-01-07 19:30 UTC | 2.0 h | resolved |
| [Property autocomplete dropdown is currently broken](https://rewindex.com/company/heap/incidents/wlwf5ztv1pwj.md) | none | 2025-01-10 12:24 UTC | 2025-01-10 14:51 UTC | 2.5 h | resolved |
| [Heap Connect Syncs: Possibility Of Stale Data](https://rewindex.com/company/heap/incidents/5pndcswpc1dc.md) | none | 2025-01-12 13:45 UTC | 2025-01-12 19:15 UTC | 5.5 h | resolved |
| [Temporary Data Latency - Investigating](https://rewindex.com/company/heap/incidents/4rghvxmly5dt.md) | minor | 2025-01-16 21:46 UTC | 2025-01-17 07:22 UTC | 9.6 h | resolved |
| [Source Integration Missing Data](https://rewindex.com/company/heap/incidents/wxmdkwknxn1k.md) | minor | 2025-01-21 17:13 UTC | 2025-01-28 17:13 UTC | 7 d | resolved |

## Cite this

Heap posted 7 status incidents in January 2025 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/heap/2025/01
- Citation: Heap, “Heap in January 2025” (2025-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/heap/2025/01 (CC BY 4.0).
- Markdown link: `[Heap: Heap in January 2025 (2025-01-01)](https://rewindex.com/company/heap/2025/01)`


---
Canonical: https://rewindex.com/company/heap/2025/01 · Markdown: https://rewindex.com/company/heap/2025/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:56:00.365Z