Outages by dayJanuary 2, 2025

Outages on January 2, 2025

UTC day 2025-01-02 (Jan 2, 2025, 00:00 to Jan 2, 2025, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

22incidents started

1labelled major or critical

14vendors with a new incident

6still open from earlier days

By vendor label: Major 1 · Minor 16 · No impact listed 5

Incidents started this day 22

Vendor	Incident	Impact	Started	Resolved	Status
Dialpad	Some customers may be experiencing issues with Omnichannel	Major	17:43	19:11 (1.5 h)	resolved
Sinch	Delivery Issue Guernsey - Guernsey Airtel	Minor	00:43	10:13 (9.5 h)	resolved
Twilio	SMS Delivery Delays to Tigo Network in Honduras	Minor	05:54	14:19 (8.4 h)	resolved
Netlify	Cache purge issues on Standard Edge network	Minor	11:14	13:20 (2.1 h)	resolved
Jina AI	High Model Latency	Minor	11:30	11:35 (5 min)	resolved
Jina AI	High Model Latency	Minor	11:45	12:00 (15 min)	resolved
Twilio	SMS Delivery Delays to Grameenphone in Bangladesh	Minor	12:33	18:23 (5.8 h)	resolved
Vonage	Bangladesh SMS - Delivery degradation towards GrameenPhone	Minor	12:58	14:40 (1.7 h)	resolved
Jina AI	High Model Latency	Minor	13:20	13:35 (15 min)	resolved
Jina AI	High Model Latency	Minor	13:55	14:15 (20 min)	resolved
Retell AI	TTS provider openai is down	Minor	16:30	16:31 (1 min)	resolved
Gorgias	Users being logged out when performing Search ticket and customer actions	Minor	17:22	18:22 (1.0 h)	resolved
Akamai	mPulse Dashboard and Alerting Degradation	Minor	20:01	20:45 (44 min)	resolved
GitHub Copilot	Incident with Actions	Minor	22:09	Jan 3, 2025, 00:19 (2.2 h)	resolved
GitHub	Incident with Actions	Minor	22:09	Jan 3, 2025, 00:19 (2.2 h)	resolved
Sinch	Delivery Issue France - Legos	Minor	22:52	Jan 3, 2025, 00:25 (1.6 h)	resolved
Twilio	SMS Delivery Delays & Failures to Legos Network in France	Minor	23:09	Jan 3, 2025, 08:46 (9.6 h)	resolved
Twilio	SMS Delivery Delays and Delivery Failures to Tigo Networks in Honduras	No impact listed	01:46	01:46 (0 min)	resolved
Bandwidth	Network Voice Incident - Frankfort	No impact listed	16:30	16:30 (0 min)	resolved
BigCommerce	Availability Issue	No impact listed	17:30	17:30 (0 min)	resolved
Heap	Heap Queries Down	No impact listed	19:29	19:29 (0 min)	resolved
Twilio	SMS Delivery Failures to Lonestar Network in Liberia	No impact listed	22:20	22:20 (0 min)	resolved

Still open from earlier days 6

Vendor	Incident	Impact	Started	Resolved	Status
Vanta	Rippling integration features are currently unavailable due to a vendor outage	Major	Dec 26, 2024, 17:36	Jan 8, 2025, 18:44 (13 d)	resolved
Scaleway	Temporary Support unavailability from December 31th, 4PM CET to January 1st, 6AM CET	Major	Dec 31, 2024, 13:09	Jan 4, 2025, 05:55 (4 d)	resolved
Klaviyo	Delays in some review requests	Minor	Dec 30, 2024, 17:48	Jan 30, 2025, 20:36 (31 d)	resolved
Scaleway	Degraded performance on instances infrastructure in FR-PAR	Minor	Jan 1, 2025, 12:44	10:42 (22 h)	resolved
Linode (Akamai)	Connectivity Issue - US-IAD (Washington)	Minor	Jan 1, 2025, 17:43	Jan 23, 2025, 17:45 (22 d)	resolved
Bitbucket	Increased error rate in Bitbucket cloud APIs	No impact listed	Dec 31, 2024, 11:41	01:40 (38 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Dialpad, Sinch, Twilio, Netlify, Jina AI, Vonage, Retell AI, Gorgias, Akamai, GitHub Copilot, GitHub, Bandwidth.

Cite this

22 vendor-reported incidents started on 2025-01-02 (UTC) across 14 vendors, 1 labelled major or critical by the vendor.

Title: Outages on January 2, 2025
Vendor: Rewindex daily outage roundup
Date: 2025-01-02 00:00 UTC
URL: https://rewindex.com/outages/2025-01-02

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