# Outages on January 2, 2025 (UTC)

> 22 incidents started on January 2, 2025 (UTC) on the status pages Rewindex archives, 1 labelled major or critical by the vendor (Dialpad); 6 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2025-01-02
Last updated: 2025-01-03T08:46:00Z

- Incidents started: 22 (major/critical: 1, other: 21) across 14 vendors
- Still open from earlier days: 6 · Maintenance windows: 0 · Detected outage events: 0
- By vendor impact label: major 1, minor 16, none 5
- Previous day with incidents: [2025-01-01](https://rewindex.com/outages/2025-01-01.md) · Next: [2025-01-03](https://rewindex.com/outages/2025-01-03.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Dialpad](https://rewindex.com/company/dialpad.md) | [Some customers may be experiencing issues with Omnichannel](https://rewindex.com/company/dialpad/incidents/81tgvv2h96p0.md) | major | 2025-01-02 17:43 UTC | 2025-01-02 19:11 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Guernsey - Guernsey Airtel](https://rewindex.com/company/sinch/incidents/vvbf9x7cb8st.md) | minor | 2025-01-02 00:43 UTC | 2025-01-02 10:13 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Tigo Network in Honduras](https://rewindex.com/company/twilio/incidents/t0gy2b4gmh91.md) | minor | 2025-01-02 05:54 UTC | 2025-01-02 14:19 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [Cache purge issues on Standard Edge network](https://rewindex.com/company/netlify/incidents/2zlr71022vbj.md) | minor | 2025-01-02 11:14 UTC | 2025-01-02 13:20 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [High Model Latency](https://rewindex.com/company/jina-ai/incidents/76wzwnlk3tzf.md) | minor | 2025-01-02 11:30 UTC | 2025-01-02 11:35 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [High Model Latency](https://rewindex.com/company/jina-ai/incidents/n9130gjg4n3x.md) | minor | 2025-01-02 11:45 UTC | 2025-01-02 12:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Grameenphone in Bangladesh](https://rewindex.com/company/twilio/incidents/6bbrskpj2kst.md) | minor | 2025-01-02 12:33 UTC | 2025-01-02 18:23 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Bangladesh SMS - Delivery degradation towards GrameenPhone](https://rewindex.com/company/vonage/incidents/jgxz0k9d3g5k.md) | minor | 2025-01-02 12:58 UTC | 2025-01-02 14:40 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [High Model Latency](https://rewindex.com/company/jina-ai/incidents/0ps1qjcwh0jf.md) | minor | 2025-01-02 13:20 UTC | 2025-01-02 13:35 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [High Model Latency](https://rewindex.com/company/jina-ai/incidents/jtrjdr3s8bll.md) | minor | 2025-01-02 13:55 UTC | 2025-01-02 14:15 UTC | resolved |
| [Retell AI](https://rewindex.com/company/retell-ai.md) | [TTS provider openai is down](https://rewindex.com/company/retell-ai/incidents/n9d0ghwv0xkx.md) | minor | 2025-01-02 16:30 UTC | 2025-01-02 16:31 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Users being logged out when performing Search ticket and customer actions](https://rewindex.com/company/gorgias/incidents/56grrnz59xry.md) | minor | 2025-01-02 17:22 UTC | 2025-01-02 18:22 UTC | resolved |
| [Akamai](https://rewindex.com/company/akamai.md) | [mPulse Dashboard and Alerting Degradation](https://rewindex.com/company/akamai/incidents/qy75dtdgpf00.md) | minor | 2025-01-02 20:01 UTC | 2025-01-02 20:45 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident with Actions](https://rewindex.com/company/github-copilot/incidents/6ddp6v8g5t72.md) | minor | 2025-01-02 22:09 UTC | 2025-01-03 00:19 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident with Actions](https://rewindex.com/company/github/incidents/6ddp6v8g5t72.md) | minor | 2025-01-02 22:09 UTC | 2025-01-03 00:19 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue France - Legos](https://rewindex.com/company/sinch/incidents/mqv17ynjxr3b.md) | minor | 2025-01-02 22:52 UTC | 2025-01-03 00:25 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays & Failures to Legos Network in France](https://rewindex.com/company/twilio/incidents/rps5xkv65gt5.md) | minor | 2025-01-02 23:09 UTC | 2025-01-03 08:46 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays and Delivery Failures to Tigo Networks in Honduras](https://rewindex.com/company/twilio/incidents/y8v0d7b6sy4x.md) | none | 2025-01-02 01:46 UTC | 2025-01-02 01:46 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Network Voice Incident - Frankfort](https://rewindex.com/company/bandwidth/incidents/qn8ksrt80yw9.md) | none | 2025-01-02 16:30 UTC | 2025-01-02 16:30 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Availability Issue](https://rewindex.com/company/bigcommerce/incidents/2jyx6bh87c7n.md) | none | 2025-01-02 17:30 UTC | 2025-01-02 17:30 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Heap Queries Down](https://rewindex.com/company/heap/incidents/r475znnr3kfk.md) | none | 2025-01-02 19:29 UTC | 2025-01-02 19:29 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Lonestar Network in Liberia](https://rewindex.com/company/twilio/incidents/3vv7lsyp42xf.md) | none | 2025-01-02 22:20 UTC | 2025-01-02 22:20 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Vanta](https://rewindex.com/company/vanta.md) | [Rippling integration features are currently unavailable due to a vendor outage](https://rewindex.com/company/vanta/incidents/tm6f5l6t1p2t.md) | major | 2024-12-26 17:36 UTC | 2025-01-08 18:44 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [Temporary Support unavailability from December 31th, 4PM CET to January 1st, 6AM CET](https://rewindex.com/company/scaleway/incidents/pr9lmyxq276l.md) | major | 2024-12-31 13:09 UTC | 2025-01-04 05:55 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Delays in some review requests](https://rewindex.com/company/klaviyo/incidents/gl5gzq6ms1fz.md) | minor | 2024-12-30 17:48 UTC | 2025-01-30 20:36 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [Degraded performance on instances infrastructure in FR-PAR](https://rewindex.com/company/scaleway/incidents/ws6qqhgjg9pk.md) | minor | 2025-01-01 12:44 UTC | 2025-01-02 10:42 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Connectivity Issue - US-IAD (Washington)](https://rewindex.com/company/linode-akamai/incidents/bnj1zz8kt015.md) | minor | 2025-01-01 17:43 UTC | 2025-01-23 17:45 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Increased error rate in Bitbucket cloud APIs](https://rewindex.com/company/bitbucket/incidents/4tzzmx8bqdhp.md) | none | 2024-12-31 11:41 UTC | 2025-01-02 01:40 UTC | resolved |

## Cite this

22 vendor-reported incidents started on 2025-01-02 (UTC) across 14 vendors, 1 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2025-01-02
- Citation: Rewindex daily outage roundup, “Outages on January 2, 2025” (2025-01-02 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2025-01-02 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on January 2, 2025 (2025-01-02)](https://rewindex.com/outages/2025-01-02)`


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Canonical: https://rewindex.com/outages/2025-01-02 · Markdown: https://rewindex.com/outages/2025-01-02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:10:14.878Z
