# Outages on December 19, 2024 (UTC)

> 34 incidents started on December 19, 2024 (UTC) on the status pages Rewindex archives, 7 labelled major or critical by the vendor (MongoDB Atlas, AssemblyAI, Xero); 14 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2024-12-19
Last updated: 2024-12-24T11:42:00Z

- Incidents started: 34 (major/critical: 7, other: 27) across 28 vendors
- Still open from earlier days: 14 · Maintenance windows: 16 · Detected outage events: 0
- By vendor impact label: critical 2, major 5, minor 19, none 8
- Previous day with incidents: [2024-12-18](https://rewindex.com/outages/2024-12-18.md) · Next: [2024-12-20](https://rewindex.com/outages/2024-12-20.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [MongoDB Atlas for Government UI is not accessible](https://rewindex.com/company/mongodb-atlas/incidents/5p685gh40hn3.md) | critical | 2024-12-19 01:50 UTC | 2024-12-19 03:36 UTC | resolved |
| [AssemblyAI](https://rewindex.com/company/assemblyai.md) | [Streaming Service Returning 503 Errors](https://rewindex.com/company/assemblyai/incidents/p92cs3s6djts.md) | critical | 2024-12-19 14:34 UTC | 2024-12-19 15:57 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [AU: Tax & Payroll - Some customers are receiving errors or delays when lodging returns and STP filings to the ATO](https://rewindex.com/company/xero/incidents/y6bhx7gfsgcw.md) | major | 2024-12-19 07:47 UTC | 2024-12-20 10:24 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[DC5\] RPN Switch reboot S1 D14-5](https://rewindex.com/company/scaleway/incidents/9fjwjvkqy9z1.md) | major | 2024-12-19 09:32 UTC | 2024-12-19 09:46 UTC | resolved |
| [Hootsuite](https://rewindex.com/company/hootsuite.md) | [Hootsuite mobile app is not loading content within the Amplify section](https://rewindex.com/company/hootsuite/incidents/z1wknqwc144w.md) | major | 2024-12-19 11:32 UTC | 2024-12-19 11:52 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Heap Connect Sync Delays](https://rewindex.com/company/heap/incidents/1b2b84953zt3.md) | major | 2024-12-19 14:37 UTC | 2024-12-19 17:02 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Single sign-On (SSO) authentication and authorization flows are not working as expected](https://rewindex.com/company/confluent/incidents/mn4mbpgs90mn.md) | major | 2024-12-19 18:00 UTC | 2024-12-19 20:48 UTC | resolved |
| [DigitalOcean](https://rewindex.com/company/digitalocean.md) | [Droplet Event Processing in Multiple Regions](https://rewindex.com/company/digitalocean/incidents/n2pn9xj36fsd.md) | minor | 2024-12-19 01:45 UTC | 2024-12-19 05:03 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delay To Tat Telecom & Mir Telecom Network In Russia](https://rewindex.com/company/twilio/incidents/w09r5g0ks2l6.md) | minor | 2024-12-19 03:08 UTC | 2024-12-19 20:45 UTC | resolved |
| [Pinecone](https://rewindex.com/company/pinecone.md) | [\[Serverless\] \[GCP\] \[us-central1\] Elevated error rates and latencies for some operations](https://rewindex.com/company/pinecone/incidents/rmzxbv7v46sf.md) | minor | 2024-12-19 08:27 UTC | 2024-12-19 09:20 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Missing percentage rollout option from the Serve dropdown in the feature flag rule edit page](https://rewindex.com/company/launchdarkly/incidents/7x2qhbnsyq5y.md) | minor | 2024-12-19 11:30 UTC | 2024-12-19 12:56 UTC | resolved |
| [Teleport](https://rewindex.com/company/teleport.md) | [Access Graph](https://rewindex.com/company/teleport/incidents/f37c1n68zjts.md) | minor | 2024-12-19 13:10 UTC | 2024-12-20 08:19 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [AWS - US East (N. Virginia): INC0122875](https://rewindex.com/company/snowflake/incidents/1cwsq5y2y8kx.md) | minor | 2024-12-19 13:45 UTC | 2024-12-19 15:53 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Elevated errors in projects with EU residency](https://rewindex.com/company/mixpanel/incidents/nj5lgr81pplh.md) | minor | 2024-12-19 14:05 UTC | 2024-12-19 15:00 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [Search and Navigation intermittent issue in all regions, returing 403](https://rewindex.com/company/optimizely/incidents/v62n2v8m4p79.md) | minor | 2024-12-19 14:11 UTC | 2024-12-19 16:46 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Intermittent availability issue with some Control Panel pages](https://rewindex.com/company/bigcommerce/incidents/q7q99dnb037p.md) | minor | 2024-12-19 14:44 UTC | 2024-12-19 14:48 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Campaigns: Increased Latency in Campaign sending](https://rewindex.com/company/messagebird-bird/incidents/87sp783f43lx.md) | minor | 2024-12-19 15:06 UTC | 2024-12-19 16:46 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth US Network Impairment - Inbound 10DLC SMS](https://rewindex.com/company/bandwidth/incidents/dcyw9pfq5kdw.md) | minor | 2024-12-19 16:53 UTC | 2024-12-20 00:39 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Isle of Man - Manx Telecom](https://rewindex.com/company/sinch/incidents/3wn8pd6ptcrt.md) | minor | 2024-12-19 17:37 UTC | 2024-12-24 11:42 UTC | resolved |
| [Buildkite](https://rewindex.com/company/buildkite.md) | [Increased error rate delivering Build email notifications](https://rewindex.com/company/buildkite/incidents/w8p0yx06q8m1.md) | minor | 2024-12-19 18:41 UTC | 2024-12-19 18:50 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [Investigating issues with our automations](https://rewindex.com/company/monday-com/incidents/v72nv7bpgv3r.md) | minor | 2024-12-19 19:53 UTC | 2024-12-19 19:56 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Notification Delays for Order Updates](https://rewindex.com/company/bandwidth/incidents/rpxjx0kt27jt.md) | minor | 2024-12-19 20:42 UTC | 2024-12-20 13:27 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [SMS rejections US](https://rewindex.com/company/vonage/incidents/1mgd9974wrj7.md) | minor | 2024-12-19 21:26 UTC | 2024-12-19 22:19 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [Connectivity issue detected with Reader](https://rewindex.com/company/jina-ai/incidents/2xzr6x72hkxy.md) | minor | 2024-12-19 21:30 UTC | 2024-12-19 21:35 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS delivery delays to TeleTalk Network in Bangladesh](https://rewindex.com/company/twilio/incidents/lwq2z0lqjz9d.md) | minor | 2024-12-19 22:59 UTC | 2024-12-23 02:19 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays and Failures to Movicel Network in Angola](https://rewindex.com/company/twilio/incidents/45vn2q6ll2lj.md) | minor | 2024-12-19 23:43 UTC | 2024-12-20 04:42 UTC | resolved |
| [Honeycomb](https://rewindex.com/company/honeycomb.md) | [SLO and Trigger webhook notifications with irregular payloads](https://rewindex.com/company/honeycomb/incidents/1t7n39k96pnr.md) | none | 2024-12-19 01:39 UTC | 2024-12-19 02:25 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Editor on description field and comment are not working](https://rewindex.com/company/jira/incidents/82l7sgjtml79.md) | none | 2024-12-19 06:06 UTC | 2024-12-19 06:06 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Jira issues are not loading](https://rewindex.com/company/jira/incidents/xgsktkqk4bwb.md) | none | 2024-12-19 06:57 UTC | 2024-12-19 06:57 UTC | resolved |
| [Substack](https://rewindex.com/company/substack.md) | [We are investigating an issue where stats are delayed across the platform.](https://rewindex.com/company/substack/incidents/1dg7nsjjg7zf.md) | none | 2024-12-19 13:13 UTC | 2024-12-19 13:53 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Unified EPIC colors (Purple) on boards](https://rewindex.com/company/jira/incidents/2bxc30p503rm.md) | none | 2024-12-19 16:10 UTC | 2024-12-20 11:57 UTC | resolved |
| [Sentry](https://rewindex.com/company/sentry.md) | [Delays in spike protection enforcement](https://rewindex.com/company/sentry/incidents/2br44tzbc9t4.md) | none | 2024-12-19 20:00 UTC | 2024-12-19 20:00 UTC | resolved |
| [Devin (Cognition)](https://rewindex.com/company/devin.md) | [Degraded performance](https://rewindex.com/company/devin/incidents/pfbk80xm46th.md) | none | 2024-12-19 22:13 UTC | 2024-12-20 06:03 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Voice API - Unable to download recordings when using Java SDK](https://rewindex.com/company/vonage/incidents/0dxb2sn09mqh.md) | none | 2024-12-19 22:32 UTC | 2024-12-19 23:36 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[KAPSULE\] Some nodes do not get a public network](https://rewindex.com/company/scaleway/incidents/w3ch5jwcz2px.md) | major | 2024-12-18 10:52 UTC | 2024-12-19 08:02 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failure towards Canada phone numbers](https://rewindex.com/company/plivo/incidents/r6z8jf1cfn4f.md) | major | 2024-12-18 19:58 UTC | 2024-12-21 06:18 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Customer search results is outdated on cluster us-east1-635c](https://rewindex.com/company/gorgias/incidents/66c25xyh8h4v.md) | major | 2024-12-18 20:34 UTC | 2024-12-19 05:32 UTC | resolved |
| [Expo](https://rewindex.com/company/expo.md) | [Higher Android build failure rate](https://rewindex.com/company/expo/incidents/qgs5zvrvffds.md) | major | 2024-12-18 23:17 UTC | 2024-12-19 12:52 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to 9Mobile Network in Nigeria](https://rewindex.com/company/twilio/incidents/6cz7dzrjpmgx.md) | minor | 2024-12-16 10:16 UTC | 2024-12-19 20:24 UTC | resolved |
| [Flagsmith](https://rewindex.com/company/flagsmith.md) | [Small number of intermittent requests to Edge API failing](https://rewindex.com/company/flagsmith/incidents/yff6h4lmyhvj.md) | minor | 2024-12-16 19:07 UTC | 2024-12-19 14:04 UTC | postmortem |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Unable to set a custom expiration date](https://rewindex.com/company/greenhouse/incidents/1twcl0vfyt48.md) | minor | 2024-12-17 00:37 UTC | 2025-01-16 16:52 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays and Failures to Onvoy in United States of America via Subset of Shortcodes](https://rewindex.com/company/twilio/incidents/ml57q5x509cb.md) | minor | 2024-12-17 01:03 UTC | 2024-12-27 18:14 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delay in processing 10DLC Campaign requests in US](https://rewindex.com/company/plivo/incidents/b4zx84j1kchk.md) | minor | 2024-12-17 16:39 UTC | 2024-12-26 23:54 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Telefonica in Costa Rica](https://rewindex.com/company/twilio/incidents/v263vxs312tn.md) | minor | 2024-12-18 08:04 UTC | 2024-12-19 03:31 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Telkom Network in Kenya](https://rewindex.com/company/twilio/incidents/4y7b9lnd7pxr.md) | minor | 2024-12-18 19:01 UTC | 2024-12-19 03:36 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to AT&T Network in United States of America via  Subset of Shortcodes](https://rewindex.com/company/twilio/incidents/yy1g8c8pdzcw.md) | minor | 2024-12-18 20:10 UTC | 2024-12-19 00:44 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Some chart emails are not being delivered](https://rewindex.com/company/heap/incidents/fvqxfpmkvsp6.md) | none | 2024-12-17 20:28 UTC | 2024-12-23 19:21 UTC | resolved |
| [Sentry](https://rewindex.com/company/sentry.md) | [Inconsistencies in metrics data and alerts](https://rewindex.com/company/sentry/incidents/kv9xyv9v54wk.md) | none | 2024-12-18 18:04 UTC | 2024-12-19 00:19 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] United States Account Security Carrier Partner Maintenance - Verizon Wireless](https://rewindex.com/company/twilio/incidents/gr6qhf4vctpn.md) | maintenance | 2024-12-19 02:00 UTC | 2024-12-19 06:01 UTC | resolved |
| [Crusoe](https://rewindex.com/company/crusoe.md) | [\[Scheduled\] WAN Network Maintenance in us-southcentral1](https://rewindex.com/company/crusoe/incidents/pzb2jv9t63jx.md) | maintenance | 2024-12-19 02:30 UTC | 2024-12-19 03:30 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS and MMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/70kmwqhmb68l.md) | maintenance | 2024-12-19 04:00 UTC | 2024-12-19 08:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/4jprm6yf39ks.md) | maintenance | 2024-12-19 04:00 UTC | 2024-12-19 08:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/xv2kzsgpdj4y.md) | maintenance | 2024-12-19 04:00 UTC | 2024-12-19 08:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US and Canada SMS and MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/fps9gw9n5xpd.md) | maintenance | 2024-12-19 04:00 UTC | 2024-12-19 08:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers](https://rewindex.com/company/vonage/incidents/7w11cfw25tn5.md) | maintenance | 2024-12-19 04:00 UTC | 2024-12-19 08:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Canada Account Security Service Partner Maintenance](https://rewindex.com/company/twilio/incidents/hn8stybwx402.md) | maintenance | 2024-12-19 05:00 UTC | 2024-12-19 07:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] USA & CA SMS - Planned Maintenance affecting a subset of LVNs](https://rewindex.com/company/vonage/incidents/k2456s08p6qv.md) | maintenance | 2024-12-19 05:00 UTC | 2024-12-19 10:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] United Kingdom SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/6ypsjt8p1htm.md) | maintenance | 2024-12-19 05:01 UTC | 2024-12-19 06:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] United States SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/0z3bzwxsk4mj.md) | maintenance | 2024-12-19 05:02 UTC | 2024-12-19 10:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - Three](https://rewindex.com/company/twilio/incidents/tvcqmvmc3nfx.md) | maintenance | 2024-12-19 05:30 UTC | 2024-12-19 06:30 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \|  Application and System Maintenance \| PCR Number \#PCRSDI-11521](https://rewindex.com/company/sinch/incidents/t9tpqg9cpkcm.md) | maintenance | 2024-12-19 07:00 UTC | 2024-12-19 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/pmt59r5prb2r.md) | maintenance | 2024-12-19 10:00 UTC | 2024-12-19 12:01 UTC | resolved |
| [Teleport](https://rewindex.com/company/teleport.md) | [\[Scheduled\] Cloud Tenant Upgrade Scheduled](https://rewindex.com/company/teleport/incidents/j73bmk5xght7.md) | maintenance | 2024-12-19 16:00 UTC | 2024-12-20 10:00 UTC | resolved |
| [SparkPost](https://rewindex.com/company/sparkpost.md) | [\[Scheduled\] Router Maintenance in EU Data Center - continued](https://rewindex.com/company/sparkpost/incidents/gcn1szm1j9dy.md) | maintenance | 2024-12-19 17:00 UTC | 2024-12-19 17:46 UTC | resolved |

## Cite this

34 vendor-reported incidents started on 2024-12-19 (UTC) across 28 vendors, 7 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2024-12-19
- Citation: Rewindex daily outage roundup, “Outages on December 19, 2024” (2024-12-19 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2024-12-19 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on December 19, 2024 (2024-12-19)](https://rewindex.com/outages/2024-12-19)`


---
Canonical: https://rewindex.com/outages/2024-12-19 · Markdown: https://rewindex.com/outages/2024-12-19.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:01:29.360Z