Hootsuite change history

Hootsuite reported a major login outage affecting its Mobile Application and Web Application, with email/password login failures or incorrect SSO setup errors. It started at 2026-07-27 22:48 UTC and was resolved at 2026-07-28 02:46 UTC, lasting 3 h 57 min. Hootsuite identified the root cause and released an update, but did not disclose the cause.

Hootsuite reported a major incident affecting the Web Application’s Global Navigation Menu, making it difficult to navigate between platform areas. It started at 2026-07-27 20:44 UTC and was resolved at 2026-07-27 21:09 UTC, lasting 25 min; Hootsuite confirmed navigation was restored.

Hootsuite reported a major Meta-related degradation affecting Facebook and Instagram message delivery to Inbox and data completeness in Analytics. It started at 2026-07-19 09:19 UTC and was resolved at 2026-07-19 09:50 UTC, lasting 30 min; customers with lingering missing messages or incomplete data were directed to support.

A major Bluesky disruption affected Hootsuite and Talkwalker from 2026-07-09 09:19 UTC to 2026-07-09 11:13 UTC (1 h 54 min), causing publishing and scheduling difficulties and stopping new Bluesky data capture for listening or monitoring. Bluesky confirmed its issue was fixed; Hootsuite marked the incident resolved and reported services recovering.

Hootsuite reported a major Inbox access incident in its Web Application starting 2026-07-02 11:18 UTC; users could encounter permissions errors when opening Inbox. The incident lasted 20 min and was resolved at 2026-07-02 11:39 UTC, restoring normal access.

Hootsuite reported a major incident affecting Analytics and Planner Calendar, causing slow loading or an "unexpected error occurred" message. It started at 2026-06-23 19:03 UTC and was resolved at 2026-06-23 20:34 UTC, lasting 1 h 30 min. A fix was released at 19:32 UTC, reducing errors.

Hootsuite reported a major Meta-related incident affecting Facebook, Instagram, and Threads functionality, including publishing, analytics, and Inbox messaging. It started at 2026-06-12 14:01 UTC and lasted 4 h 17 min, resolving at 2026-06-12 18:18 UTC when Meta assets were fully accessible again in the Hootsuite dashboard.

Hootsuite reported a critical login outage affecting its Mobile Application and Web Application, potentially preventing dashboard access. The incident started at 2026-05-29 18:23 UTC and was resolved at 2026-05-29 19:05 UTC, lasting 42 min; no cause or specific fix was stated.

A major LinkedIn authentication outage affected Hootsuite Web Application and Hootsuite Mobile Application, causing some connections and reconnections for LinkedIn Profiles and LinkedIn Company Pages to fail. Hootsuite attributed this to LinkedIn internal API instability affecting the authorization profile-information endpoint. It started at 2026-05-20 09:34 UTC and was resolved at 2026-05-20 16:22 UTC; reported duration: 6 h 47 min.

Hootsuite reported a major Bluesky outage affecting reauthentication, publishing, and data collection in its Mobile and Web Applications from 2026-04-16 07:53 UTC to 2026-04-17 07:15 UTC, lasting 23 h 21 min. Services were restored; customers with failed posts should reschedule or retry them, and disconnected profiles can now be reconnected.

Hootsuite reported a major incident in its Web Application: users could encounter generic "500" errors when adding or reconnecting Bluesky accounts. It started at 2026-03-18 14:12 UTC and was resolved at 2026-03-18 15:12 UTC, lasting 1 h 0 min; Hootsuite confirmed success rates returned to normal.