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Twilio: On Call Engineers are Investigating an issue

No impact listedStatus: resolvedStarted Resolved (33 min)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    Twilio Voice was degraded for 15 minutes between 11:34 and 11:49 Pacific Time on 12/18/2024. During this period of time customers may have experienced higher than normal packet loss that may have impacted some calls using the AU1 home region or Sydney edge, degraded audio quality or calls failing to connect. The issue has now been resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2024-12-18 07:51 UTC, resolved after 33 min, 1 update(s).

Title
On Call Engineers are Investigating an issue
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/zmymnnghtc8n

Twilio profileRecent Twilio incidentsAll outages on December 18, 2024Twilio in December 2024MarkdownJSON