# LlamaIndex: LlamaParse features impacted by OpenAI outage

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-12-12 00:17 UTC · Resolved: 2024-12-12 05:41 UTC · Duration: 5.4 h
- Updates: 1
- [Vendor status page: https://llamaindex.statuspage.io/incidents/k2f9q0y921nw](https://llamaindex.statuspage.io/incidents/k2f9q0y921nw)
- [Company: LlamaIndex](https://rewindex.com/company/llamaindex.md)

## Part of an outage event

- [OpenAI outage, Dec 12, 2024: 13 vendors, 13 incidents](https://rewindex.com/events/2024-12-12-openai)
- This incident blames OpenAI as the cause. (hop 1, posted +19 min vs the first vendor naming OpenAI)
- Evidence: “…LlamaParse features impacted by OpenAI outage OpenAI API has largely recovered https://status.openai.com/…”

```mermaid
flowchart LR
  root["OpenAI<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>5 vendors, 5 blamed OpenAI<br/>Twilio, Cursor, LlamaIndex, Gorgias +1"]:::blames
  root --> h1
  me["LlamaIndex (this incident)<br/>posted +19 min"]:::me
  h1 --- me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **resolved** 2024-12-12 05:41 UTC: OpenAI API has largely recovered https://status.openai.com/

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/llamaindex/incidents/k2f9q0y921nw · Markdown: https://rewindex.com/company/llamaindex/incidents/k2f9q0y921nw.md · JSON: https://rewindex.com/api/v1/companies/llamaindex/incidents/k2f9q0y921nw · Generated 2026-10-20T00:06:11.352Z