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Twilio: SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India

MinorStatus: monitoringeditedStarted Not resolved8 updatesstatus.twilio.com (opens in new tab)

Affected components: CARRIER NETWORK - SMS, APACSMS, APAC

Timeline of updates

  1. investigating

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. identified

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  4. identified

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  5. identified

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  6. monitoring

    We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in India and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  7. monitoring

    We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in India and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  8. monitoring

    We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in India and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

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Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-11-13 15:37 UTC, not resolved, 8 update(s); edited after publishing.

Title
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/hv25yyc4z5bl

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