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Twilio: SMS Delivery Delays from Twilio to Altan Redes Mexico

MinorStatus: monitoringeditedStarted Not resolved5 updatesstatus.twilio.com (opens in new tab)

Affected components: CARRIER NETWORK - SMS, Latin AmericaSMS, Latin America

Timeline of updates

  1. investigating

    Twilio customers may be experiencing SMS delivery delays from Twilio to Altan Redes network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified

    Twilio customers may be experiencing SMS delivery delays from Twilio to Altan Redes network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified

    Twilio customers may be experiencing SMS delivery delays from Twilio to Altan Redes network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. identified

    Twilio customers may be experiencing SMS delivery delays from Twilio to Altan Redes network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  5. monitoring

    We have observed a recovery in SMS delivery from Twilio to Altan Redes network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

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Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-11-14 17:37 UTC, not resolved, 5 update(s); edited after publishing.

Title
SMS Delivery Delays from Twilio to Altan Redes Mexico
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/c833g7s7q27m

Twilio profileRecent Twilio incidentsAll outages on November 14, 2026Twilio in November 2026MarkdownJSON