# Twilio: SMS Delivery Delays from Twilio to Altan Redes Mexico

> Twilio status incident “SMS Delivery Delays from Twilio to Altan Redes Mexico” on 2026-11-14: impact minor (vendor’s label), 5 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/c833g7s7q27m
Last updated: 2026-11-14T23:03:36Z

- Impact (vendor’s label): minor
- Status: monitoring · edited after publishing
- Started: 2026-11-14 17:37 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 5 · Affected components: CARRIER NETWORK - SMS, Latin America, SMS, Latin America
- [Vendor status page: https://status.twilio.com/incidents/c833g7s7q27m](https://status.twilio.com/incidents/c833g7s7q27m)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **investigating** 2026-11-14 17:37 UTC: Twilio customers may be experiencing SMS delivery delays from Twilio to Altan Redes network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-11-14 17:51 UTC: Twilio customers may be experiencing SMS delivery delays from Twilio to Altan Redes network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-11-14 18:51 UTC: Twilio customers may be experiencing SMS delivery delays from Twilio to Altan Redes network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- **identified** 2026-11-14 20:51 UTC: Twilio customers may be experiencing SMS delivery delays from Twilio to Altan Redes network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- **monitoring** 2026-11-14 22:58 UTC: We have observed a recovery in SMS delivery from Twilio to Altan Redes network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

## Rewindex changes for this incident

- 2026-11-14 17:53 UTC: [Incident updated: SMS Delivery Delays from Twilio to Altan Redes Mexico](https://rewindex.com/change/rac3fc15461a15a.md)
- 2026-11-14 18:53 UTC: [Incident updated: SMS Delivery Delays from Twilio to Altan Redes Mexico](https://rewindex.com/change/r86f1e9de5c12ad.md)
- 2026-11-14 20:53 UTC: [Incident updated: SMS Delivery Delays from Twilio to Altan Redes Mexico](https://rewindex.com/change/r76eef077efbfce.md)
- 2026-11-14 23:03 UTC: [Incident updated: SMS Delivery Delays from Twilio to Altan Redes Mexico](https://rewindex.com/change/rd557638b0ad7d6.md)

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-11-14 17:37 UTC, not resolved, 5 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/twilio/incidents/c833g7s7q27m
- Citation: Twilio, “SMS Delivery Delays from Twilio to Altan Redes Mexico” (2026-11-14 17:37 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/c833g7s7q27m (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Delays from Twilio to Altan Redes Mexico (2026-11-14)](https://rewindex.com/company/twilio/incidents/c833g7s7q27m)`


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Canonical: https://rewindex.com/company/twilio/incidents/c833g7s7q27m · Markdown: https://rewindex.com/company/twilio/incidents/c833g7s7q27m.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/c833g7s7q27m · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-15T00:13:17.477Z