Companies / martech

SendGrid

sendgrid.comStatus page: status.sendgrid.comNow: degraded performance since 2026-10-17
470incidents since 2026-07-17
2major or critical
469in the last 90 days
0silently edited or deleted

Recent notable changes

No notable changes detected for SendGrid yet.

Full SendGrid change timeline, with diffs →

Status incident history

SendGrid status incidents per year
0100200300400↑ incidents2026470
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.
Data table
YearIncidentsMajor/critical
20264702
Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.
Data table
MonthImpactIncidents
2026-07minor7
2026-08major2
2026-08minor172
2026-08none20
2026-09minor161
2026-09none16
2026-10minor86
2026-10none6

Silent edits

No silent edits or deletions detected for SendGrid yet. We compare every 10-minute snapshot of each incident; 7 ordinary revisions (new updates, status changes) were seen.

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Pricing, trust and legal pages

Page snapshot history
PricingPrivacy policyTrust / security26Jul2Aug91623306Sep1320274Oct11182026-10-17 Pricing: baseline2026-10-17 Pricing: baseline2026-10-17 Privacy policy: baseline2026-10-17 Trust / security: baseline
One dot per archived version. Grey = first archived (baseline), orange = text changed.
Data table
DatePageChange
2026-10-17Pricingbaseline
2026-10-17Pricingbaseline
2026-10-17Privacy policybaseline
2026-10-17Trust / securitybaseline
PageURLVersionsLast changedLast fetched OKHistory
Privacy policysendgrid.com/privacy12026-10-172026-10-17none yet
Pricingpartialsendgrid.com/en-us/pricing22026-10-172026-10-17none yet
Trust / securitywww.twilio.com/en-us/sendgrid12026-10-172026-10-17none yet

No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.

Incident timeline

Latest 100 of 470 incidents. Full list: last 90 days · JSON · Markdown

Started (UTC)IncidentImpactDuration
5300 Errors on Singapore Client Edgeminorongoing
On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Consolenone11 min
SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombiaminor6.8 h
Delayed A2P Campaign Approvalsminor5.6 h
SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republicminor20 h
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United Statesminor3.2 h
SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazilminor19 h
Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazilminor25 h
SMS Delivery Receipt Delays from Twilio to MTN Nigeriaminor1 min
Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbersminor6.3 h
Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countriesminor3.8 h
Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbersminor5.0 h
Email suppression issuesnone0 min
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazilminor18 h
SMS Delivery Failures from France to a Subset of Twilio Short Codesminor3.7 h
SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbersminor3.2 h
Silent Network Authentication (SNA) Failure Increase in Philippinesminor4.6 h
SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazilminor10 h
SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djiboutiminor10 h
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Ricominor9.2 h
SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexicominor32 h
Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israelminor10.0 h
Automated Alert: No Customer Impactnone27 min
SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italyminor4.4 h
SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstanminor7 min
Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazilminor4.8 h
SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgariaminor13 h
Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africaminor6.0 h
SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emiratesminor3.0 h
SMS Delivery Delays from Twilio to Telekom Germanyminor3.6 h
Debugger Notification Delivery Issuesminor1.4 h
MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United Statesminor8.6 h
Voice Call Failures From a Subset of Twilio Phone Numbers to Germanyminor7.3 h
Voice Call Failures From a Subset of Twilio South Africa Phone Numbers to Vodacom South Africaminor2.9 h
Voice Call Failures From a Subset of Twilio Phone Numbers to Romaniaminor5.5 h
Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Thailandminorongoing
SMS Delivery Delays from Twilio to Multiple Networks in Italyminor5.7 h
Phone Number Purchase Failures in New Consoleminor2.2 h
Voice Call Failures From a Subset of Twilio Phone Numbers to Pelephone Israelminor3.1 h
SMS Delivery Delays from Twilio to Pelephone Israelminor7.0 h
WhatsApp Sandbox Message Processing Issuesminor3.9 h
Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdomminor6.7 h
SMS Delivery Delays from Twilio to Beeline Kazakhstanminor7.5 h
SMS Delivery Delays from Twilio to DigiTel C.A. Venezuelaminor9.4 h
SMS Delivery Delays and Failures from Twilio to Zamtel Zambiaminor6.3 h
Voice Call Failures from Network Subscribers to a Subset of Twilio South Africa Phone Numbersminor7.4 h
Elevated Errors Affecting Sip Domain Configurationnone33 min
SMS Delivery Receipt Delays From a Subset of Twilio Short Codes to Multiple Networks in New Zealandminor3 d
SMS Delivery Delays from a Subset of Twilio Short Codes to Onvoy Spectrum Mobile United Statesminor2.9 h
SMS Delivery Delays from Twilio Alphanumeric Sender Type to Telenor Norwayminor4.0 h
SMS Delivery Delays from Twilio to TIM and Noverca Italia Srl Italyminor4.7 h
SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile Chinaminorongoing
SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Moov Côte d'Ivoireminor2.8 h
SMS Delivery Delays from Twilio to Verizon United Statesminor8.6 h
Voice Call Failures from a Subset of Twilio Phone Numbers to Norwayminor5.2 h
Twilio SMS Delivery Issuesminor6.5 h
SMS and MMS Delivery Receipt Delays from Twilio to AT&T United Statesminor7.4 h
SMS Delivery Delays from Twilio to Brisanet Brazilminor5 d
SMS Delivery Delays from Twilio to Brisanet Brazilminor58 min
SMS and MMS Delivery Delays and Delivery Receipt Delays between Twilio and AT&T in the United Statesminor6.0 h
SMS Delivery Delays and Failures from Twilio to Movistar El Salvadorminor6 d
SMS Delivery Delays from Twilio to O! Kyrgyzstanminor5.1 h
Delays Viewing and Receiving Operator Results in Conversation Intelligence and Accessing Conversation Memoryminor55 min
SMS Delivery Delays from Twilio to MTN Nigeriaminor15 h
SMS Delivery Delays and Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwanminor5.5 h
SMS Delivery Delays from Twilio to Rain South Africa and Orange Nigerminor2.5 h
MMS Delivery Failures from a Subset of Twilio Short Codes to Verizon and T-Mobile United Statesminor3.4 h
SMS Delivery Failures from Twilio to Orange Guineaminor3.0 h
SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United Statesminor5.2 h
SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazilminor8.0 h
Voice Call Failures from Network Subscribers to a Subset of Twilio France Phone Numbersminor3.3 h
SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in Franceminor5.7 h
Delayed Messaging Logs and Status Callbacks in IE1 Regionminor2.2 h
SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United Statesminor20 min
SMS Delivery Delays from a Subset of Twilio Phone Numbers to Cellcom Israelminor11 h
Degraded Service in london-ix edge in ie1 TNXminor35 min
SMS Delivery Delays from Twilio to Banglalink Bangladeshminor8.6 h
SMS Delivery Delays from Twilio to Magti GSM Georgiaminor9.3 h
SMS Delivery Delays and Failures from Twilio to Hi3G Italyminor14 h
Programmable Messaging API Errorsnone45 min
500 Errors for Conversations Classic Conversations Updatesminor1.4 h
Messaging Event Delays for Comms APIminor25 min
Increased Email Deferrals and Delays in Deliveriesnone0 min
SMS Delivery Delays from a Subset of Twilio Long Codes to Telenet BidCo NV Belgiumminor4.5 h
Silent Network Authentication (SNA) Failure Increase on AT&T in United Statesminor8.1 h
SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vodafone Netherlandsminor6.6 h
SMS Delivery Delays from a Subset of Twilio Phone Numbers to Jio Indiaminor7.7 h
A2P Campaign Registration Delaysminor4.9 h
Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to DigiMobil Spainminor12 h
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United Statesminor3.2 h
SMS Delivery Delays and Failures from Twilio to DigiMobil (Movistar) Spainminor4.9 h
SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazilminor7.2 h
Gateway API (Lookup API) Failure Increase and High Latency on Verizon in United Statesminor12 h
SMS Delivery Delays from Twilio to Kolbi Costa Ricaminor9.2 h
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in Colombiaminor8.2 h
SMS Delivery Delays from Twilio to Tigo Guatemalaminor2.5 h
SMS Delivery Delays and Failures from Twilio to Wind Tre Italyminor3.8 h
SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chileminor4.0 h
Delivery Failures From Verify to Chinaminor1.3 h
SMS Delivery Delays from Twilio to Vodafone Netherlandsminor4.0 h