Dropbox: Dropbox.com is not working for some users
Affected components: Website
Timeline of updates
- investigating
Dropbox.com (Web) is not working for some users in Singapore and the Philippines. Mobile and Desktop are operational. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
a9a7931ea37cd071…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Dropbox, started 2026-01-22 01:30 UTC, resolved after 8.5 h, 2 update(s).
- Title
- Dropbox.com is not working for some users
- Vendor
- Dropbox
- Date
- URL
- https://rewindex.com/company/dropbox/incidents/7sk6tmhjntkq
Dropbox profileRecent Dropbox incidentsAll outages on January 22, 2026Dropbox in January 2026MarkdownJSON