# Dropbox: Dropbox.com is not working for some users

> Dropbox status incident “Dropbox.com is not working for some users” on 2026-01-22: impact minor (vendor’s label), 8.5 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dropbox/incidents/7sk6tmhjntkq
Last updated: 2026-01-22T10:00:34Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-01-22 01:30 UTC · Resolved: 2026-01-22 10:00 UTC · Duration: 8.5 h
- Updates: 2 · Affected components: Website
- [Vendor status page: https://stspg.io/8gp6yw4gl9g7](https://stspg.io/8gp6yw4gl9g7)
- [Company: Dropbox](https://rewindex.com/company/dropbox.md)

## Timeline of updates

- **investigating** 2026-01-22 01:30 UTC: Dropbox.com (Web) is not working for some users in Singapore and the Philippines. Mobile and Desktop are operational. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
- **resolved** 2026-01-22 10:00 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Dropbox, started 2026-01-22 01:30 UTC, resolved after 8.5 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/dropbox/incidents/7sk6tmhjntkq
- Citation: Dropbox, “Dropbox.com is not working for some users” (2026-01-22 01:30 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox/incidents/7sk6tmhjntkq (CC BY 4.0).
- Markdown link: `[Dropbox: Dropbox.com is not working for some users (2026-01-22)](https://rewindex.com/company/dropbox/incidents/7sk6tmhjntkq)`


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Canonical: https://rewindex.com/company/dropbox/incidents/7sk6tmhjntkq · Markdown: https://rewindex.com/company/dropbox/incidents/7sk6tmhjntkq.md · JSON: https://rewindex.com/api/v1/companies/dropbox/incidents/7sk6tmhjntkq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:56:33.651Z