AsanaAsana webapp unavailable Critical17:48 19:00 (1.2 h) postmortem DatadogWeb Application Not Loading Critical18:51 19:27 (36 min) resolved SnowflakeAWS - US West (Oregon): INC0150440 Critical19:18 23:24 (4.1 h) resolved S SalesforceSalesforce Spiff Service Disruption: Spiff Major06:37 14:58 (8.3 h) resolved H HarnessUnable to update Feature Flags Major10:14 10:53 (39 min) resolved BigCommercePhone and Chat Systems Offline Major10:26 13:34 (3.1 h) resolved ContentfulManagement API Outage (EU) Major12:41 13:21 (40 min) resolved S SegmentWe are observing elevated ETIMEDOUT errors from Yahoo DSP destination. Major13:33 17:37 (4.1 h) resolved WiseApple Pay issues for Mastercard users in Malaysia Major13:47 Jan 23, 11:07 (21 h) resolved N NebiusPartial monitoring unavailability Major14:00 15:45 (1.8 h) resolved ClaudeElevated errors on claude.ai Major16:06 16:49 (43 min) resolved AnthropicElevated errors on claude.ai Major16:06 16:49 (43 min) resolved ClaudeClaude Code Authentication Issues Major16:22 16:49 (27 min) resolved AnthropicClaude Code Authentication Issues Major16:22 16:49 (27 min) resolved BasetenBaseten web app is down. **Inference is unaffected** Major20:17 20:41 (24 min) resolved F FrontMicrosoft Office365 Incident Major20:49 Jan 23, 05:36 (8.8 h) resolved Red Hat (incl. Quay.io)Catalog outage Major21:07 22:02 (55 min) resolved GrammarlyWe're experiencing a service interruption Major21:50 Jan 24, 01:10 (27 h) resolved ClaudeElevated error rates on claude.ai and API Major22:19 22:26 (7 min) resolved AnthropicElevated error rates on claude.ai and API Major22:19 22:26 (7 min) resolved BrexEmails to Microsoft inboxes are currently delayed Major22:36 Jan 23, 16:13 (18 h) resolved R Retell AIMultilingual transcription issues Major23:37 23:48 (11 min) resolved DropboxDropbox.com is not working for some users Minor01:30 10:00 (8.5 h) resolved L Logz.ioData Ingestions Delays For Some Customers - Degraded Performance - eu-central Minor02:15 05:29 (3.2 h) resolved J Jina AIDegraded performance: multi-embeddings Minor02:35 02:40 (5 min) resolved J Jina AIPartial outage: jina-clip-v2 Minor03:10 Jan 26, 17:02 (5 d) resolved VonageIndonesia SMS - Delivery Degradation affecting Domestic Brands towards Telkomsel network Minor04:52 07:56 (3.1 h) resolved Sumo LogicProblem with Metrics Alerting in North America 1 (US1) Minor05:50 06:32 (42 min) resolved S SalesforceSalesforce Data Cloud Feature Degradation: Customer360 Audiences Minor07:00 07:30 (30 min) resolved D DNSimpleElevated error rates in zone.vision Minor07:29 08:41 (1.2 h) resolved T TwilioErrors creating Video rooms between 9:00 - 9:30 UTC in US2 Minor09:52 11:22 (1.5 h) resolved T TwilioSMS Delivery Delays from Twilio Philippines Phone Numbers to Multiple Networks in the Philippines Minor10:01 Jan 23, 13:41 (28 h) resolved S SalesforceFeature Perf Degradation: Email Studio Minor11:02 11:34 (32 min) resolved AircallIssue with Spain telco providers Minor11:43 12:30 (47 min) resolved T TwilioCall Failures from network subscribers to a subset of Twilio's Spain numbers Minor12:09 17:11 (5.0 h) resolved T TwilioSMS Delivery Delays to Claro in Brazil 724-05 Minor12:16 17:12 (4.9 h) resolved T TwilioSMS Delivery Delays To Digicel Network In Papua New Guinea Minor12:58 Jan 28, 23:15 (6 d) resolved VonageBrazil SMS - Delivery Degradation towards Claro Minor13:40 21:27 (7.8 h) resolved GitHub CopilotDisruption with some GitHub services Minor14:12 15:22 (1.2 h) resolved GitHubDisruption with some GitHub services Minor14:12 15:22 (1.2 h) resolved NetlifyIncreased error rates in builds due to issues with upstream provider Minor14:19 15:58 (1.6 h) resolved SnykThird Party Outage Affecting Snyk Operations Minor14:31 15:24 (53 min) resolved S SinchDelivery Issue Brazil - Claro Minor14:38 21:25 (6.8 h) resolved P PipedriveWorkflow Automation Issue Minor15:13 Jan 23, 07:25 (16 h) resolved ChargebeeAPI Service Degradation - US Region Minor15:47 15:47 (0 min) resolved B beehiivDegraded performance on the beehiiv platform, delaying automation emails, segments, and welcome sends Minor16:21 16:21 (0 min) resolved B BugsnagIssues with the BugSnag Error Reporting API Minor16:54 18:10 (1.3 h) resolved F FlagsmithData parsing issues in Edge API Minor16:56 18:40 (1.7 h) resolved B Bandwidth10DLC Outbound Canadian Based Messaging Incident Minor17:05 Jan 23, 14:02 (21 h) resolved J Jina AIPartial outage: s.jina.ai Minor17:45 17:50 (5 min) resolved T TwilioSMS Delivery Delays to Vivo Network in Brazil Minor17:46 Jan 23, 07:40 (14 h) resolved LiveKitIssues with a subset of inference requests to gemini models. Minor18:29 19:46 (1.3 h) resolved BigCommerceElevated Error Rates when Connecting UPS Live Quotes Minor18:41 20:04 (1.4 h) resolved OktaEmail Delivery Issues Minor18:55 not resolved resolved L LeverAutomation Workflow Trigger Delays Minor18:57 Jan 24, 01:39 (31 h) postmortem ContentfulIssues with Scheduled Publishing Minor19:59 21:00 (1.0 h) resolved Red Hat (incl. Quay.io)[Scheduled] Subscriptions Usage Database Maintenance Minor20:00 not resolved unknown GreenhouseEmails to Outlook addresses failing to deliver Minor20:24 Jan 23, 13:14 (17 h) resolved Help ScoutOutlook Outage Minor20:46 Jan 23, 06:40 (9.9 h) resolved GreenhousePartial Service Disruption Minor20:50 Jan 23, 00:10 (3.3 h) resolved S Sprout SocialAWS Email Delivery Issues Minor20:55 23:04 (2.1 h) resolved A AshbyAll-in-One: Microsoft Outage Causing Delays in M365 Email and Calendar Sync Minor22:00 Jan 23, 13:16 (15 h) resolved H HoneycombTransient querying and trigger failures Minor23:27 23:42 (15 min) resolved W WorkOSDegraded Email Delivery to Microsoft Outlook Inboxes Minor23:44 Jan 23, 15:16 (16 h) resolved DeepgramDegraded Transcripts on Nova-3 Multilingual STT Model Minor23:45 23:45 (0 min) resolved PusherIncorrect subscription changes affecting some accounts No impact listed16:38 Jan 23, 11:58 (19 h) resolved SanitySanity CLI init flow regression No impact listed16:50 Jan 20, 09:00 (-3351 min) resolved B BandwidthWinter Storm Fern Update- (Southeast & Central US) No impact listed19:08 Jan 26, 16:59 (4 d) resolved RedisUrgent maintenance No impact listed20:09 20:51 (42 min) resolved CursorDegradation with Claude models No impact listed22:22 22:34 (12 min) resolved F fal.aiDegraded performance unknown01:37 01:45 (8 min) resolved