Front: Microsoft Office365 Incident
A major Microsoft Office365 outage prevented affected Front customers from sending or receiving messages starting 2026-01-22 20:49 UTC. The incident lasted 8 h 46 min and was resolved at 2026-01-23 05:36 UTC; all pending messages were delivered, and Microsoft's remaining service degradation was no longer impacting Front.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: O365
Timeline of updates
- identified
Microsoft Office365 is experiencing an outage affecting some Front channels: "Users may be seeing degraded service functionality or be unable to access multiple Microsoft 365 services." Front is unable to send or receive messages for affected customers. Their status page is available at https://status.cloud.microsoft/.
- monitoring
Microsoft appears to have recovered, and we're no longer seeing any impact on Office 365 channels. All pending messages have been delivered. We're continuing to monitor the situation closely.
- resolved
Microsoft is still reporting service degradation, but it's not impacting Front. We'll continue monitoring the situation in case it changes.
Rewindex changes for this incident
- Major incident: Microsoft Office365 Incident 2026-01-22 20:49 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Front profile · Recent Front incidents · Markdown · JSON