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Salesforce: Feature Perf Degradation: Email Studio

MinorStatus: resolvedStarted Resolved (32 min)1 updatestatus.salesforce.com (opens in new tab)

Affected components: Email Studio44 instances

Timeline of updates

  1. update

    Between 11:02 and 11:34 UTC on January 22, 2026, a fix implemented for a separate issue impacted triggered sends for a subset of customers across Stack 1. During this time, triggered sends stopped and customers may have received alert notifications from Alert Manager and proactive monitoring indicating their sends weren't functioning.

    We automatically restarted all impacted triggered sends and customers do not need to take any action. We apologize for how this incident affected you and your business. We will undertake a full investigation of the incident, establishing the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.

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Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-01-22 11:02 UTC, resolved after 32 min, 1 update(s).

Title
Feature Perf Degradation: Email Studio
Vendor
Salesforce
Date
URL
https://rewindex.com/company/salesforce/incidents/20003606

Salesforce profileRecent Salesforce incidentsAll outages on January 22, 2026Salesforce in January 2026MarkdownJSON