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Aircall: Issue with Spain telco providers

Impact: minorStatus: resolvedStarted Resolved (47 min)2 updatesSource: stspg.io (opens in new tab)

Affected components: Network - Outbound CallsOutbound CallsInbound CallsNetwork - Inbound Calls

Timeline of updates

  1. identified

    We are observing a drop in Iberian call traffic caused by issues that are external to Aircall. It seems that several telco providers, particularly in Spain, are experiencing issues, as can be seen on https://downdetector.es/. Although this is external to Aircall, our engineering team is closely monitoring the situation.

  2. resolved

    We are observing a recovery of traffic in Spain to regular levels. Therefore, we believe that local telcos have been able to recover their network and fully resolve the situation.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Aircall profile · Recent Aircall incidents · Markdown · JSON