Dropbox: Phone support may not be working as expected for some Team Admins
Affected components: Support Services
Timeline of updates
- investigating
Calling support may not be working as expected for some Team Admins. We are working to fix the problem as quickly as we can. We’ll share another update shortly.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
81fb8b2600f8bb32…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Dropbox, started 2024-06-22 01:47 UTC, resolved after 4.0 h, 2 update(s).
- Title
- Phone support may not be working as expected for some Team Admins
- Vendor
- Dropbox
- Date
- URL
- https://rewindex.com/company/dropbox/incidents/0xzfcjfbg6qj
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