# Dropbox: Phone support may not be working as expected for some Team Admins

> Dropbox status incident “Phone support may not be working as expected for some Team Admins” on 2024-06-22: impact minor (vendor’s label), 4.0 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dropbox/incidents/0xzfcjfbg6qj
Last updated: 2024-06-22T05:46:31Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-06-22 01:47 UTC · Resolved: 2024-06-22 05:46 UTC · Duration: 4.0 h
- Updates: 2 · Affected components: Support Services
- [Vendor status page: https://stspg.io/xz01x43bvmj4](https://stspg.io/xz01x43bvmj4)
- [Company: Dropbox](https://rewindex.com/company/dropbox.md)

## Timeline of updates

- **investigating** 2024-06-22 01:47 UTC: Calling support may not be working as expected for some Team Admins. We are working to fix the problem as quickly as we can. We’ll share another update shortly.
- **resolved** 2024-06-22 05:46 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Dropbox, started 2024-06-22 01:47 UTC, resolved after 4.0 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/dropbox/incidents/0xzfcjfbg6qj
- Citation: Dropbox, “Phone support may not be working as expected for some Team Admins” (2024-06-22 01:47 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox/incidents/0xzfcjfbg6qj (CC BY 4.0).
- Markdown link: `[Dropbox: Phone support may not be working as expected for some Team Admins (2024-06-22)](https://rewindex.com/company/dropbox/incidents/0xzfcjfbg6qj)`


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Canonical: https://rewindex.com/company/dropbox/incidents/0xzfcjfbg6qj · Markdown: https://rewindex.com/company/dropbox/incidents/0xzfcjfbg6qj.md · JSON: https://rewindex.com/api/v1/companies/dropbox/incidents/0xzfcjfbg6qj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:38:10.714Z