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Confluence: Delays in processing incoming Emails, Work Item notifications, and Scheduled Triggers in Marketplace Apps

MinorStatus: resolvedStarted Resolved (17 min)4 updatesstspg.io (opens in new tab)

Affected components: NotificationsSearchView ContentCloud to Cloud Migrations - Copy Product DataConfluence AutomationsAndroid AppMobile - Android AppServer to Cloud Migrations - Copy Product DataPurchasing & LicensingiOS AppMobile - iOS AppAuthentication and User ManagementAdministrationSignupMarketplace AppsCommentsCreate and Edit

Timeline of updates

  1. investigating

    We are investigating reports of extended delays being experienced across tasks such as processing of Incoming Emails, Notifications relating to changes or creation of Work Items, in addition to delays in processing Scheduled Triggers from Marketplace apps.

    Our team is looking into this with urgency and we will provide further update within one hour as our investigation continues.

  2. identified

    Our team has identified the root cause for this issue and has now deployed a fix that is rolling out across impacted products.

    At this time we are monitoring for the recovery of these events across Jira Service Management, Jira Cloud and Ecosystem app Scheduled Triggers.

    We will provide further update within one hour or when we have seen a full recovery of all task processing across these products.

  3. monitoring

    Our team has now determined that performance has returned to expected levels for those impacted by this incident.

    Additional products that are now known to have been impacted by this incident are Confluence, Customer Service Management, and Jira Product Discovery. These products would have seen similar impact where email notifications or processing of events may have been delayed while this incident was underway.

    We are now monitoring for the full recovery of performance across all products and will update when we are confident this issue is fully resolved, or within one hour, whichever is sooner.

  4. resolved

    We are now confident that any of the tasks that were impacted by this incident and were delayed should now be operating as expected.

    We apologize for any inconvenience that this issue may have caused.

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Cite this

Status incident (vendor impact label: minor) posted by Confluence, started 2026-06-10 06:14 UTC, resolved after 17 min, 4 update(s).

Title
Delays in processing incoming Emails, Work Item notifications, and Scheduled Triggers in Marketplace Apps
Vendor
Confluence
Date
URL
https://rewindex.com/company/confluence/incidents/7lx9dwy4g7gf

Confluence profileRecent Confluence incidentsAll outages on June 10, 2026Confluence in June 2026MarkdownJSON