Companies / Confluence / incidents
Confluence: Intermittent failure in Forge app invocation
Confluence reported major intermittent Forge app invocation failures affecting smart links and scheduled triggers, with errors reported from 5:44 am UTC to 7:44 am UTC. The archived incident started 2025-07-10 08:32 UTC and resolved 2025-07-10 08:55 UTC (22 min). Mitigations reduced errors, and all scheduled triggers were replayed.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: NotificationsSearchView ContentCloud to Cloud Migrations - Copy Product DataConfluence AutomationsAndroid AppMobile - Android AppServer to Cloud Migrations - Copy Product DataPurchasing & LicensingiOS AppMobile - iOS AppAuthentication and User ManagementAdministrationSignupMarketplace AppsCommentsCreate and Edit
Timeline of updates
- monitoring
We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Jira Service Management, Jira, and Compass Cloud customers failing invocation, mostly scheduled triggers and smart links from 5:44 am UTC to 7:44 am UTC. We have put mitigations in place, and the errors have receded. We are monitoring the incident resolution. Customers will sometimes see errors in app functionality during this time and scheduled triggers might not work. We have replayed the scheduled triggers.
- resolved
Between 10th July 5:44 am UTC to 7:44 am UTC, we experienced intermittent failure in some app funstionality(smart links, scheduled triggers) for Confluence, Jira Work Management, Jira Service Management, Jira, and Compass. The issue has been resolved and the service is operating normally. All scheduled triggers has been replayed.
Rewindex changes for this incident
- Major incident: Intermittent failure in Forge app invocation 2025-07-10 08:32 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Confluence profile · Recent Confluence incidents · Markdown · JSON