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Confluence: Pages not loading for customers using specific 3rd party app

Impact: criticalStatus: resolvedStarted Resolved (5.2 h)1 updateSource: confluence.status.atlassian.com (opens in new tab)

Timeline of updates

  1. resolved

    Between 28/Jan/25 2:02 PM UTC and 28/Jan/25 6:32 PM UTC, customers experienced issues in loading pages in Confluence due to a third party app. We have triggered an automatic update to a working version of the app for all impacted customers. This process has completed, and all customers using the third party app should once again be able to access Confluence as usual. The issue has been resolved and the service is operating normally.

From Confluence’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on confluence.status.atlassian.com (opens in new tab). Confluence profile · Recent Confluence incidents · Markdown · JSON