Companies / Confluence / incidents

Confluence: Issues with authentication across multiple services

Affected components: NotificationsSearchView ContentCloud to Cloud Migrations - Copy Product DataConfluence AutomationsAndroid AppMobile - Android AppServer to Cloud Migrations - Copy Product DataPurchasing & LicensingiOS AppMobile - iOS AppAuthentication and User ManagementAdministrationSignupMarketplace AppsCommentsCreate and Edit

Timeline of updates

1. investigating2025-05-26 05:19 UTC

   We are aware of issues relating to authentication resulting in 503 gateway error messages. Our team is investigating with urgency and will provide an update when available.

2. monitoring2025-05-26 05:57 UTC

   A fix for the issue causing authentication errors across multiple apps has been rolled out. We will provide further update when can confirm the issue has been fully resolved.

3. resolved2025-05-26 06:27 UTC

   Monitoring has indicated that users are no longer receiving the error messages caused by this issue and it should now be fully resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Confluence profile · Recent Confluence incidents · Markdown · JSON