# Confluence: Issues with authentication across multiple services

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-05-26 05:19 UTC · Resolved: 2025-05-26 06:27 UTC · Duration: 1.1 h
- Updates: 3 · Affected components: Notifications, Search, View Content, Cloud to Cloud Migrations - Copy Product Data, Confluence Automations, Android App, Mobile - Android App, Server to Cloud Migrations - Copy Product Data, Purchasing & Licensing, iOS App, Mobile - iOS App, Authentication and User Management, Administration, Signup, Marketplace Apps, Comments, Create and Edit
- [Vendor status page: https://stspg.io/pgb9xt2mdtbf](https://stspg.io/pgb9xt2mdtbf)
- [Company: Confluence](https://rewindex.com/company/confluence.md)

## Timeline of updates

- **investigating** 2025-05-26 05:19 UTC: We are aware of issues relating to authentication resulting in 503 gateway error messages. Our team is investigating with urgency and will provide an update when available.
- **monitoring** 2025-05-26 05:57 UTC: A fix for the issue causing authentication errors across multiple apps has been rolled out. We will provide further update when can confirm the issue has been fully resolved.
- **resolved** 2025-05-26 06:27 UTC: Monitoring has indicated that users are no longer receiving the error messages caused by this issue and it should now be fully resolved.


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Canonical: https://rewindex.com/company/confluence/incidents/3vr8tzg1pvv9 · Markdown: https://rewindex.com/company/confluence/incidents/3vr8tzg1pvv9.md · JSON: https://rewindex.com/api/v1/companies/confluence/incidents/3vr8tzg1pvv9 · Generated 2026-10-18T11:27:43.303Z