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CompaniesRootlyIncidents

Rootly: Delayed Sending of Emails

MinorStatus: resolvedStarted Resolved (47 min)2 updatesstspg.io (opens in new tab)

Affected components: SendGrid SMTP

Timeline of updates

  1. investigating

    Some emails sent through Rootly are queuing in SendGrid and processing after sitting in the queue for extended periods of time. We are currently debugging with SendGrid support.

  2. resolved

    This incident has been resolved and was due to an upstream 3rd party issue via SendGrid. Rootly availability and incident creation was not impacted.

Archive proof

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How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Rootly, started 2024-04-29 22:41 UTC, resolved after 47 min, 2 update(s).

Title
Delayed Sending of Emails
Vendor
Rootly
Date
URL
https://rewindex.com/company/rootly/incidents/670dw7y995cl

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