Rootly: Mobile not loading alerts & incidents
Affected components: On-Call
Timeline of updates
- identified
The issue has been identified and a fix is being implemented.
- identified
We are currently investigating an issue impacting the Mobile API for Alerts, resulting in degraded service for customers accessing alerts via mobile devices.
Affected users may experience:
- Errors loading alert data
- Web application access remains operational and unaffected. - resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
4791b3d763412ac7…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Rootly, started 2025-07-04 18:27 UTC, resolved after 10 min, 3 update(s).
- Title
- Mobile not loading alerts & incidents
- Vendor
- Rootly
- Date
- URL
- https://rewindex.com/company/rootly/incidents/92mgd2bnmn4d
Rootly profileRecent Rootly incidentsAll outages on July 4, 2025Rootly in July 2025MarkdownJSON