Rootly: Some Slack notifications not being delivered

Impact: majorStatus: resolvedStarted 2025-07-11 13:05 UTCResolved 2025-07-11 13:58 UTC (53 min)4 updatesSource: stspg.io

Summary

Rootly reported a major outage affecting delivery of Slack Blocks for Alert notifications, starting at 2025-07-11 13:05 UTC and resolved at 2025-07-11 13:58 UTC, lasting 53 min. Rootly identified the issue and reported deploying a fix; the outage was limited to those notifications.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Integrations - Slack Notifications

Timeline of updates

investigating2025-07-11 13:05 UTC
We are currently investigating an issue where some Slack notifications are not being delivered.
identified2025-07-11 13:19 UTC
We have identified the issue and have verified that the scope of the outage only applies to Slack Blocks for Alert notifications. We actively deploying a fix for this issue.
identified2025-07-11 13:22 UTC
We are continuing to work on a fix for this issue.
resolved2025-07-11 13:58 UTC
The issue impacting Slack Blocks for Alert notifications has been resolved

Rewindex changes for this incident

Major incident: Some Slack notifications not being delivered 2025-07-11 13:05 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Rootly profile · Recent Rootly incidents · Markdown · JSON