# Rootly: Some Slack notifications not being delivered

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-07-11 13:05 UTC · Resolved: 2025-07-11 13:58 UTC · Duration: 53 min
- Updates: 4 · Affected components: Integrations - Slack Notifications
- [Vendor status page: https://stspg.io/kwhr7260blnw](https://stspg.io/kwhr7260blnw)
- [Company: Rootly](https://rewindex.com/company/rootly.md)

## Summary

Rootly reported a major outage affecting delivery of Slack Blocks for Alert notifications, starting at 2025-07-11 13:05 UTC and resolved at 2025-07-11 13:58 UTC, lasting 53 min. Rootly identified the issue and reported deploying a fix; the outage was limited to those notifications. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-07-11 13:05 UTC: We are currently investigating an issue where some Slack notifications are not being delivered.
- **identified** 2025-07-11 13:19 UTC: We have identified the issue and have verified that the scope of the outage only applies to Slack Blocks for Alert notifications. We actively deploying a fix for this issue.
- **identified** 2025-07-11 13:22 UTC: We are continuing to work on a fix for this issue.
- **resolved** 2025-07-11 13:58 UTC: The issue impacting Slack Blocks for Alert notifications has been resolved

## Rewindex changes for this incident

- 2025-07-11 13:05 UTC: [Major incident: Some Slack notifications not being delivered](https://rewindex.com/change/i1b9ea766b44710.md)


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Canonical: https://rewindex.com/company/rootly/incidents/sb67373pj79p · Markdown: https://rewindex.com/company/rootly/incidents/sb67373pj79p.md · JSON: https://rewindex.com/api/v1/companies/rootly/incidents/sb67373pj79p · Generated 2026-10-18T11:26:53.236Z