Rootly: Rootly.com Marketing Site Loading Issues
Cloudflare outage, Dec 5, 2025 · 46 vendors, 46 incidents
Rootly’s incident blames Cloudflare as the cause. (hop 1, posted +15 min vs the first vendor naming Cloudflare)
“…m31y6sw9q Our Rootly.com homepage are seeing 500 errors due to upstream service provider (Cloudflare) issues. No impact to On-Call, Web, Slack, or any other part of our application. The issues have be…”
Swipe sideways to see the whole diagram.
Mermaid source
flowchart LR
root["Cloudflare<br/>own incident not archived"]:::inferred
h1["Within an hour<br/>18 vendors, 18 blamed Cloudflare<br/>Unbounce, Expo, GitLab +15"]:::blames
root --> h1
h4["1 to 4 hours later<br/>1 vendor, 1 blamed Cloudflare<br/>Klaviyo"]:::blames
root --> h4
later["Later<br/>2 vendors, 2 blamed Cloudflare<br/>Bitrise, Sigma Computing"]:::blames
root --> later
me["Rootly (this incident)<br/>posted +15 min"]:::me
h1 --- meFull event: timeline, evidence and all vendors →
Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.
Affected components: Homepage
Timeline of updates
- investigating
Our Rootly.com homepage are seeing 500 errors due to upstream service provider (Cloudflare) issues. No impact to On-Call, Web, Slack, or any other part of our application.
- resolved
The issues have been resolved: https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured 18:22 UTC
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on Oct 19, 23:18 UTC. Record hash
8d82db0736dd6d5f…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).