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CompaniesRootlyIncidents

Rootly: Some Users w Android Loading Issues

MinorStatus: resolvedStarted Resolved (33 min)2 updatesstspg.io (opens in new tab)

Affected components: Mobile App

Timeline of updates

  1. investigating

    We're aware of a potential issue that could impact Android users loading the mobile app. If any Android users have issues loading the app, please clear cache to fix. Long hold on the Rootly app icon (which brings up a menu), hit app info -> storage and cache -> clear cache.

    Paging and push notifications are not affected.

  2. resolved

    The issue has been mitigated. If you haven't upgraded to the latest version of the mobile app on Android you would've remained unaffected. Again, paging and push notifications are unaffected.

Archive proof

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How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Rootly, started 2025-08-15 14:02 UTC, resolved after 33 min, 2 update(s).

Title
Some Users w Android Loading Issues
Vendor
Rootly
Date
URL
https://rewindex.com/company/rootly/incidents/69c0j1zjltf1

Rootly profileRecent Rootly incidentsAll outages on August 15, 2025Rootly in August 2025MarkdownJSON