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Jira: Customers are receiving message NO SUCH TRACK intermittently when opening Jira issues

Impact: majorStatus: resolvedStarted Resolved (2.8 h)1 updateSource: jira-software.status.atlassian.com (opens in new tab)

Timeline of updates

  1. resolved

    On November 18, 2025, some Jira users may have experienced some service disruption. The issue has now been resolved, and the service is operating normally for all affected customers.

From Jira’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on jira-software.status.atlassian.com (opens in new tab). Jira profile · Recent Jira incidents · Markdown · JSON