# Jira: Customers are receiving message NO SUCH TRACK intermittently when opening Jira issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-11-18 14:43 UTC · Resolved: 2025-11-18 17:29 UTC · Duration: 2.8 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/tw27ry6tzhgz](https://jira-software.status.atlassian.com/incidents/tw27ry6tzhgz)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2025-11-18 17:29 UTC: On November 18, 2025, some Jira users may have experienced some service disruption. The issue has now been resolved, and the service is operating normally for all affected customers.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/jira/incidents/tw27ry6tzhgz · Markdown: https://rewindex.com/company/jira/incidents/tw27ry6tzhgz.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/tw27ry6tzhgz · Generated 2026-10-18T11:45:05.354Z