Jira: Issues with the Zendesk App integration in Jira
Timeline of updates
- resolved
Between approximately 14:20 UTC to approximately 16:00 UTC, we investigated an issue with the Jira Cloud - Zendeks integration. The root cause was related to a Zendesk-side incident that was mitigated. The issue has been resolved and the service is operating normally.
From Jira’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on jira-software.status.atlassian.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Jira, started 2023-01-25 16:39 UTC, resolved after 23 min, 1 update(s).
- Title
- Issues with the Zendesk App integration in Jira
- Vendor
- Jira
- Date
- URL
- https://rewindex.com/company/jira/incidents/0k311ynjjqhk
Jira profileRecent Jira incidentsAll outages on January 25, 2023Jira in January 2023MarkdownJSON