# Jira: Issues with the Zendesk App integration in Jira

> Jira status incident “Issues with the Zendesk App integration in Jira” on 2023-01-25: impact minor (vendor’s label), 23 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/0k311ynjjqhk
Last updated: 2023-01-25T17:02:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-01-25 16:39 UTC · Resolved: 2023-01-25 17:02 UTC · Duration: 23 min
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/0k311ynjjqhk](https://jira-software.status.atlassian.com/incidents/0k311ynjjqhk)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2023-01-25 17:02 UTC: Between approximately 14:20 UTC to approximately 16:00 UTC, we investigated an issue with the Jira Cloud - Zendeks integration. The root cause was related to a Zendesk-side incident that was mitigated. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Jira, started 2023-01-25 16:39 UTC, resolved after 23 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/0k311ynjjqhk
- Citation: Jira, “Issues with the Zendesk App integration in Jira” (2023-01-25 16:39 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/0k311ynjjqhk (CC BY 4.0).
- Markdown link: `[Jira: Issues with the Zendesk App integration in Jira (2023-01-25)](https://rewindex.com/company/jira/incidents/0k311ynjjqhk)`


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Canonical: https://rewindex.com/company/jira/incidents/0k311ynjjqhk · Markdown: https://rewindex.com/company/jira/incidents/0k311ynjjqhk.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/0k311ynjjqhk · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:26:43.203Z