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Jira: Users experiencing issues loading work items in Atlassian products

Impact: majorStatus: resolvedStarted Resolved (51 min)3 updatesSource: stspg.io (opens in new tab)
Summary

Jira reported a major incident affecting loading, creating and viewing work items in some regions, starting 2026-06-06 23:21 UTC. A fix was implemented, and the incident was resolved at 2026-06-07 00:13 UTC; the reported duration was 51 min.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Create and editViewing content

Timeline of updates

  1. investigating

    We are aware of users currently experiencing loading work items across Atlassian products in some regions. We are investigating with urgency and will provide update within one hour.

  2. monitoring

    A fix has been implemented for the issues some customers have been experiencing with creating and viewing work items in Jira. We are now monitoring for this recovery and will update shortly with further confirmation.

  3. resolved

    The issues relating to viewing and creating work items in Jira should now be fully resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Jira profile · Recent Jira incidents · Markdown · JSON