# Jira: Users experiencing issues loading work items in Atlassian products

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-06-06 23:21 UTC · Resolved: 2026-06-07 00:13 UTC · Duration: 51 min
- Updates: 3 · Affected components: Create and edit, Viewing content
- [Vendor status page: https://stspg.io/d78wzb7bczn8](https://stspg.io/d78wzb7bczn8)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Summary

Jira reported a major incident affecting loading, creating and viewing work items in some regions, starting 2026-06-06 23:21 UTC. A fix was implemented, and the incident was resolved at 2026-06-07 00:13 UTC; the reported duration was 51 min. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-06-06 23:21 UTC: We are aware of users currently experiencing loading work items across Atlassian products in some regions. We are investigating with urgency and will provide update within one hour.
- **monitoring** 2026-06-07 00:07 UTC: A fix has been implemented for the issues some customers have been experiencing with creating and viewing work items in Jira. We are now monitoring for this recovery and will update shortly with further confirmation.
- **resolved** 2026-06-07 00:13 UTC: The issues relating to viewing and creating work items in Jira should now be fully resolved.

## Rewindex changes for this incident

- 2026-06-06 23:21 UTC: [Major incident: Users experiencing issues loading work items in Atlassian products](https://rewindex.com/change/i92d6a53453bc49.md)


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Canonical: https://rewindex.com/company/jira/incidents/hfbts51tbzqr · Markdown: https://rewindex.com/company/jira/incidents/hfbts51tbzqr.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/hfbts51tbzqr · Generated 2026-10-18T11:44:47.923Z