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Jira: Duplicate issues being created in Jira Service Management and Jira

Impact: majorStatus: resolvedStarted Resolved (13 d)1 updateSource: jira-software.status.atlassian.com (opens in new tab)

Timeline of updates

  1. resolved

    Our team has completed restoration of customer environments for the vast majority of those impacted by this issue. We will continue working with the final impacted customers to ensure we reach a full resolution. If you are still experiencing any issues relating to these duplicate issues being created we encourage you to reach out to our support team who will assist with completing any additional tasks that are remaining.

From Jira’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on jira-software.status.atlassian.com (opens in new tab). Jira profile · Recent Jira incidents · Markdown · JSON