Jira: Performance and access related issues with Jira
Jira recorded a critical service-access incident affecting some Central European users, starting 2026-08-07 11:30 UTC and resolved 2026-08-07 12:52 UTC (1 h 21 min). The vendor separately reported user impact between 10:27 UTC and 11:49 UTC, applied a fix, and confirmed normal service for all customers.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Purchasing & LicensingMobileMarketplaceAutomation for JiraCreate and editSignupViewing contentAdministrationSearchAuthentication and User ManagementNotifications
Timeline of updates
- investigating
We are investigating issues affecting your services. We are actively working to identify the cause and resolve the issue. We will provide further updates within one hour.
- monitoring
Some customers experienced issues accessing affected services in the Central European region. We have been able to apply the fix to mitigate the issues and we are seeing recovery. We continue to monitor the situation and should be fully recovered soon. We should be able to provide more updates in the next one hour or earlier.
- resolved
On August 7th - 2026, between 10:27 UTC to 11:49 UTC, some users in the Central European region may have experienced service access issues. The issue has now been resolved and the service is operating normally for all the customers.
Rewindex changes for this incident
- Critical incident: Performance and access related issues with Jira 2026-08-07 11:30 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Jira profile · Recent Jira incidents · Markdown · JSON