Companies / Snyk / incidents

Snyk: Jira Integration Degraded

Affected components: Snyk IaCSNYK-US-01 (app.snyk.io) - Snyk IaCSNYK-GOV-01 (app.snykgov.io) - Snyk Open SourceSnyk Open SourceSnyk Open SourceSNYK-US-02 (app.us.snyk.io) - Snyk Open SourceSNYK-AU-01 (app.au.snyk.io) - Snyk ContainerSnyk ContainerSNYK-AU-01 (app.au.snyk.io) - Snyk CodeSnyk CodeSnyk IaCSNYK-US-02 (app.us.snyk.io) - Snyk IaCSNYK-EU-01 (app.eu.snyk.io) - Snyk IaCSnyk IaCSnyk CodeSNYK-EU-01 (app.eu.snyk.io) - Snyk CodeSNYK-EU-01 (app.eu.snyk.io) - Snyk Open SourceSnyk Open SourceSnyk ContainerSNYK-US-01 (app.snyk.io) - Snyk ContainerSnyk Open SourceSNYK-US-01 (app.snyk.io) - Snyk Open SourceSNYK-AU-01 (app.au.snyk.io) - Snyk Open SourceSnyk Open SourceSnyk ContainerSNYK-GOV-01 (app.snykgov.io) - Snyk ContainerSNYK-AU-01 (app.au.snyk.io) - Snyk IaCSnyk IaCSnyk ContainerSNYK-EU-01 (app.eu.snyk.io) - Snyk ContainerSNYK-GOV-01 (app.snykgov.io) - Snyk IaCSnyk IaCSnyk ContainerSNYK-US-02 (app.us.snyk.io) - Snyk ContainerSnyk CodeSNYK-US-02 (app.us.snyk.io) - Snyk CodeSnyk CodeSNYK-US-01 (app.snyk.io) - Snyk CodeSnyk CodeSNYK-GOV-01 (app.snykgov.io) - Snyk Code

Timeline of updates

1. investigating2026-05-19 14:19 UTC

   We're currently investigating an issue affecting the <a href="https://docs.snyk.io/integrations/jira-and-slack-integrations/jira-integration">Jira integration</a>. Users will be unable to manage Jira integrations, view associated Jira tickets on Snyk issues, or create new Jira tickets through the platform. The <a href="https://docs.snyk.io/integrations/jira-and-slack-integrations/snyk-security-in-jira-cloud-integration">Snyk Security In Jira Cloud integration</a> is unaffected. The Snyk Incident Response has been invoked.

2. identified2026-05-19 15:35 UTC

   Snyk engineers have identified the root cause of the Jira integration issue and are actively developing a fix.

3. monitoring2026-05-19 19:47 UTC

   A fix has been deployed to production, and we are monitoring the impacted Jira integration workflows to confirm the issue is fully resolved.

4. resolved2026-05-20 10:51 UTC

   We are no longer observing any impact affecting Jira integration workflows. The Snyk Incident Response has been stood down.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Snyk profile · Recent Snyk incidents · Markdown · JSON