Jira: Jira users unable to log time while on business board
Jira users were unable to log time on business boards in a major incident affecting Create and edit. It started at 2026-05-06 03:18 UTC and lasted 3 h 21 min, ending at 2026-05-06 06:39 UTC. Jira deployed a fix and confirmed normal service for all affected customers.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Create and edit
Timeline of updates
- investigating
We are investigating reports of users unable to log time while on business board. Our engineering teams are actively investigating and working to resolve the issue. We will provide more updates in next 1 hour.
- identified
Our engineering teams have identified the cause and are in process of deploying a fix. We will share further updates in next 3 hours, or sooner if we have any meaningful developments to report.
- resolved
The issue causing Jira users inability to log time on business board has been resolved. A fix was deployed to address the problem and the service is operating normally for all affected customers.
Rewindex changes for this incident
- Major incident: Jira users unable to log time while on business board 2026-05-06 03:18 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Jira profile · Recent Jira incidents · Markdown · JSON