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Jira: Custom Fields loses values after submission on Issue Create Screen

Impact: majorStatus: resolvedStarted Resolved (0 min)1 updateSource: jira-software.status.atlassian.com (opens in new tab)

Timeline of updates

  1. resolved

    On 20 November 2025, affected Jira users may have experienced some service disruption for Forge custom fields on Jira issue create. The issue has now been resolved, and the service is operating normally for all affected customers.

From Jira’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on jira-software.status.atlassian.com (opens in new tab). Jira profile · Recent Jira incidents · Markdown · JSON